![]() ![]() As I mentioned, I've done a ton of testing but I regret I wasn't really looking at ImgBurn's logs through all that. System shutdown also hangs and the system must be shut down hard.Īs for logs, I have little to offer at present. ![]() Other system functions start hanging as well: the Disk Management window in Computer Management app is blank re-scanning devices in Device Manager hangs sometimes File Explorer hangs too. write) or cycling the drive tray, ImgBurn will hang, saying "Device Not Ready" or sometimes "Terminating Autoinsert Thread.". ![]() The problem: Intermittently, usually while changing modes (read vs. current patching with Windows Update / Dell SupportAssist) and I'm tired of the whole thing, but since the problem is most repeatable with ImgBurn, and ImgBurn's interface allows some low-level tweaks, and the community here knows more about ODDs than Dell's customer service techs, I wanted to ask what I can try. It feels like I've done nothing with the system the past two months but test, with different versions of Windows installed (10, 11) and different levels of patching (just-installed vs. I have NOT experienced problems with the same drive (or similar) in a USB enclosure. from File Explorer, both "USB flash drive" and "CD/DVD player" modes) work fine in my testing - Dell says it's not their problem. The drive has been replaced (twice) so I rather suspect a driver problem, but since I've only experienced the problem with third-party software like ImgBurn - Windows' native disc-reading/writing utilities (e.g. I've been having problems trying to communicate with a SATA ODD on a brand new Dell Vostro desktop. ![]()
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